FREQUENTLY ASKED QUESTIONS FOX'S IS CLOSING APRIL 27 - FIND THE ANSWERS TO YOUR QUESTIONS HERE

Frequently Asked Questions

BLack and white photo of 3 generations of a family walking across a street

I heard that Fox's is closing! Is that true? Yes, we will be closing our doors for good on April 27.

Will you have a sale before you close? Yes, "The Final Leap: A Celebration Sale" is happening now in-store and online! The sale ends on April 27. Sale hours are Tuesday - Saturday from 10am to 5pm.

Will everything be on sale? Yes, everything we have in stock is now 40-80% off. The discounts will increase as we get closer to our final closing date. 

Will watches be on sale too? Our watches are sold out as of March 6.

Can I shop the sale online? Yes, the sale is online. All sale prices are shown on our website. 

Will there be a charge for shipping? Yes, all online orders will be charged $50 for shipping and insurance. If you are local please chose "pick up in store" and you will not be charged for shipping.

When will my item ship? Please allow more time for shipping due to the high volume. If you placed your order online, you will receive an email with tracking information when your label is created. For all orders above $500 a signature is required. Please let us know if there is a specific day you need to receive your item.

Is the item I want still available? We are updating our website as items sell. 

Will you have special hours? We will be open our usual Tuesday - Saturday from 10am to 5pm until April 27.

Do I need to make an appointment? We are no longer taking appointments. Please just stop by!

Can I return something that I purchase at the sale? Everything is FINAL SALE.

Can I have a sale ring sized for me? Please note that not every ring can be sized, and some rings have sizing limitations. Eternity bands cannot be sized. If a ring can be sized before we close, pricing will begin at $250. 

Can I special order something? We are no longer accepting special orders. 

Can I bring in jewelry to be repaired? We are no longer accepting repairs. 

Can I bring in a watch to be repaired? If you have a Nomos watch in need of repair, please contact Nomos directly at nomos-glashuette.com/en. For all other watches, we recommend Nesbit's Fine Watch Service at nesbitswatchservice.com.

What if I need something repaired after you close? If the jewelry is from one of our designers, please reach out to that designer directly. For antique jewelry repairs, we recommend Isadora's. For other repairs, we always recommend looking for a store affiliated with the American Gem Society.

Can I get an appraisal? We are not able to provide appraisals at this time. We recommend Larry Azose of Gemological Consulting Services at gemcsi.com.

Where is Fox's located? We are located at 4th and University in Downtown Seattle, at the base of the Fairmont Olympic Hotel.

Why are you closing? You can read our goodbye letter here: https://www.foxsseattle.com/pages/bittersweet-news-from-foxs